Michael Crystal, Ph.D.

 

Coach...Facilitator...Consultant
Human Interactions and Organizational Dynamics

Dr. Michael CrystalConsulting

A well-known organization conducts an employee opinion survey, the results of which are not bad, yet they'd love to know more about why they aren't better. Working in collaboration with HR and senior management, I helped them to create a process which would enable them to get beneath the surface of the results and discover what they could do to ensure that they could do more of the right things while doing things right.

A rather stereotypically designed HR function is looking to change its image and the degree to which it is accepted as a strategic business partner with its internal clients. Working from the outside (i.e., client side) in, I helped them to shape a plan that converted the entire department into a sales-oriented, client-focused internal consulting team that actually produced a profit.

A renowned philanthropic foundation, struggling to be effective and efficient in managing individual and team performance, engaged me to assist them in devising a people management system that clarified roles, responsibilities, goals and expectations, and provided managers and staff with the tools required for long term success.

Four partners, looking for 'what's next?' engaged me to help them create their own future, to explore where they've been, what they want to leave behind and what they want to carry forward, where they want to get to, and how it is they will succeed in their individual and collective quest.

A business advocacy group, chartered to advance the commercial and civic interests of the town it serves, engaged me to provide appropriate structure to its own planning process and performance execution.