A well-known organization conducts an employee opinion
survey, the results of which are not bad, yet they'd love to know more
about why they aren't better. Working in collaboration with HR and senior
management, I helped them to create a process which would enable them
to get beneath the surface of the results and discover what they could
do to ensure that they could do more of the right things while doing
things right.
A rather stereotypically designed HR function is looking
to change its image and the degree to which it is accepted as a strategic
business partner with its internal clients. Working from the outside
(i.e., client side) in, I helped them to shape a plan that converted
the entire department into a sales-oriented, client-focused internal
consulting team that actually produced a profit.
A renowned philanthropic foundation, struggling to
be effective and efficient in managing individual and team performance,
engaged me to assist them in devising a people management system that
clarified roles, responsibilities, goals and expectations, and provided
managers and staff with the tools required for long term success.
Four partners, looking for 'what's next?' engaged
me to help them create their own future, to explore where they've been,
what they want to leave behind and what they want to carry forward,
where they want to get to, and how it is they will succeed in their
individual and collective quest.
A business advocacy group, chartered to advance the
commercial and civic interests of the town it serves, engaged me to
provide appropriate structure to its own planning process and performance
execution.