Michael Crystal, Ph.D.

 

Coach...Facilitator...Consultant
Human Interactions and Organizational Dynamics

Dr. Michael CrystalFacilitating

Content - Driven

    • COACHING: How To Help Others Improve, Enhance & Sustain Their Ability, Motivation, Performance & Fulfillment

    • LEADERSHIP ESSENTIALS: What It Takes To Be A Leader… Today and Tomorrow

    • LEADING & MANAGING PERFORMANCE & FULFILLMENT: How To Do The Right Things While Doing Things Right

    • THE ART OF MAKING A MERGER SUCCESSFUL: How To Transition From "Us & Them" To The New "We"

    • SELECTING THE BEST: How To Ensure You're Doing The Right Things To Choose The Best Candidate

    • THE ART & SCIENCE OF SELLING & NEGOTIATING: How To Develop Relationships, Uncover Needs & Wants, Provide What's Expected and Stay In The Game For The Long Term

    • SALES LEADERSHIP: How To Ensure That You Do What's Right For Those Who Are Serving Your Customers

    • CLIENT-FOCUSED SALES & SERVICE: How To Sell & Service Customers In The Ways That Will Keep Them Away From Your Competitors

    • THE POWER OF INCLUSION: Making The Business Case For Diversity

    • TEAM FUNDAMENTALS: How To Best Get Through The Continuous Evolution Of Forming, Storming, Norming, Performing, High-Performing, Transforming and Reforming

    • MANAGING CONFLICT: How To Be Hard On Problems While Being Easy On People

    • PERFORMANCE FEEDBACK: How To Properly Convey The Right Message In The Right Way

    • MANAGERIAL INFLUENCE & NEGOTIATION: How To Explore Alternatives and Positions So As To Reach Outcomes That Gain All Parties' Support and Acceptance

    • CHANGE: THE ONLY THING IN OUR LIFE THAT'S CONSTANT: How To Let Go Of The Old, Get Across The Great Divide and Grab On To The New

    • THE ART OF BEING A LEADER: What It Takes For YOU To Develop & Sustain The State Of Mind Required To Be A Leader

    • THE TACTICAL ADVANTAGE: How To Best Exercise Organizational Influence

    • TOGETHER EVERYONE ACHIEVES MORE: How To Really Behave Like a Team

    • COMMUNICATIONS: Where It All Starts

    • MANAGING THE VARIABLES: How To Enable & Empower Yourself To Better Control Stress

    • FUNDAMENTALS OF EFFECTIVE PRESENTING: How To Say What You Mean, Mean What You Say, and Present It In Ways That Are Attention-Getting, Memorable and Activating

    • YESTERDAY I WAS MANAGED; TODAY I'M MANAGING: How To Effectively & Efficiently Make That All-Important Transition Into Management

Process - Driven

  • organizational analysis and design

  • process reengineering

  • business transformation

  • conflict resolution

  • role clarification

  • commitment contracting

  • strategic and tactical plan development